Print free WFM BINGO cards or customize,
unlimited prints! Select from 14,400+ templates or use the bingo card generator.
Add numbers, phrases, pictures, or all of them.
Play using PDF printouts, virtual bingo cards,
and the virtual bingo caller, or combine all formats.
About: This bingo card is perfect for anyone involved in call center operations, workforce management, or BPO leadership. With industry-specific terms and metrics, it brings a fun twist to training sessions, team meetings, or onboarding events. It’s a great way to engage employees while reinforcing key concepts and encouraging discussion about daily processes and performance indicators.
How To: To save a printable PDF, click the Print button.
You can modify the card quantity and other
print settings on the Print tab.
Grid items and free space text can be added on the Basic tab.
Appearance can be exactly customized on the
corresponding tabs, or you can easily locate any option
on the 🔍 tab.
How to play WFM BINGO Cards?
Printed Caller: Print PDF calling list & calling slips and physically select the slips.
Printed Players: Print PDF bingo cards and physically cross off the cards.
Virtual Players: Click on the Play button above, and then click on the 🎫 button.
Virtual Caller: Click on the Play button above.
Mixed Mode: Pick any combination above.
For instance, caller can be either Printed or Virtual.
And players can be Printed or Virtual or a mix of both.
Step-By-Step:
Start by downloading the WFM BINGO PDF by clicking on the "Print" button above.
Open the PDF and print it.
For random drawing, you can print another copy of the call list, cut, fold and then pick them randomly at play time.
Cut the bingo cards at the cut marks if there are greater than 1 bingo cards per page.
Distribute one card per player. For marking, you can use crayons. Crayons cost the least.
Pick one person to be the caller. If you are playing in a small group, the caller can as well play along with their own Bingo card.
The caller initiates the game by randomly drawing an item from the call list and saying it to all players.
The players look at their cards to see if they have the called word. If they do, they dab that word.
The first player to complete a horizontal, vertical, or a diagonal line of marked items shouts "Bingo!" and wins the play.
The caller confirms that the items crossed off form a correct line according to the Bingo card and call list.
You can play for multiple patterns or a full card blackout for an extended play.
This WFM BINGO Cards Game contains following Words or Phrases: Service Level, ASA, AHT, ACW, HOLD TIME, TALK TIME, Occupancy, Interval, KPI, Billable, Absenteeism, Tardy, Undertime, Overtime, VTO, AWOL, Productive, Training, Coaching, Huddle, QA, CSAT, Outage, IT, Ghost Spiel, Downtime, RCA, RACI, Trend, Capacity, Non Billable, OOO, In Office, Shrinkage, LA, Adherence, Utilization, Graph, Upward, Downward, Escalation, RTA, Scheduler, Business Partner, Planner, COE, BATE, Philippines, India, South Africa, China, Morocco, Guatemala, Bulgaria, Romania, Ireland, Canada, CRM, Verint, Capability, TELUS, Transactions, Staffing, Book to bill, Average, Forecast, 30-60-90, MBR, QBR, MTD, WTD, YTD, Queue, Backlog, TPH.
This WFM BINGO Cards Game contains following Words or Phrases: Service Level, ASA, AHT, ACW, HOLD TIME, TALK TIME, Occupancy, Interval, KPI, Billable, Absenteeism, Tardy, Undertime, Overtime, VTO, AWOL, Productive, Training, Coaching, Huddle, QA, CSAT, Outage, IT, Ghost Spiel, Downtime, RCA, RACI, Trend, Capacity, Non Billable, OOO, In Office, Shrinkage, LA, Adherence, Utilization, Graph, Upward, Downward, Escalation, RTA, Scheduler, Business Partner, Planner, COE, BATE, Philippines, India, South Africa, China, Morocco, Guatemala, Bulgaria, Romania, Ireland, Canada, CRM, Verint, Capability, TELUS, Transactions, Staffing, Book to bill, Average, Forecast, 30-60-90, MBR, QBR, MTD, WTD, YTD, Queue, Backlog, TPH.